What Guide Assist does
📖 Information
Through the Participant, Provider, and General sections of Guide Assist, users can ask questions and access easy-to-understand information to help them better understand supports, services, and disability-related topics.
To start asking a question, select the Participant, Provider, or General section.
Explore Information
🔍 Discovery
Through searchable provider listings and filtered search fields, Guide Assist helps users discover supports, services, and service providers.
This makes it easier to explore available options and to make informed decisions about their supports and services.
Find Providers
🤝 Connection
Guide Assist enables participants, families, carers, and advocates to connect with service providers. Users can view provider information card, provider profile, access provider contact, and submit enquiries to providers they would like to contact. Contact Provider button will be located at the end of provider's information card.
Connect with Providers
Our mission
Our mission is to make disability information easier to understand and finding and connecting with supports and services easier, clearer, and less overwhelming.
Our values
Our values include:
- Accessibility
- Simplicity
- Inclusion
- Transparency
- Respect
- Easy-to-understand information
Where we are now
Guide Assist is currently in a soft launch phase. The platform is growing and
improving through real provider onboarding, testing, and community feedback.
Where we are heading
We are building toward a platform that helps people access information, discover supports and services, and connect with providers in a clearer, more accessible, and more trustworthy way. Community feedback continues to guide what we improve next.
Future goals
- Expanded information resources
- Improved search and filtering
- Improved provider profiles
- Clearer provider information and transparency features
- Better accessibility tools
- Broader support categories over time
- Optional provider tools in the future
Transparency commitment
Some future provider tools or advanced features may become optional paid services
as Guide Assist grows. Any future pricing or subscription changes will always be
communicated clearly and transparently.
